Stop answering the same questions twice.

One simple, AI-searchable knowledge base for your customers, your team, and your SOPs.

Give your customers and team one fast, searchable place to find answers — and keep it from going stale.

Start your 14-day free trial — no credit card required.

A Smarter Knowledge Base in Minutes

Most businesses waste valuable time answering the same questions repeatedly. HelpSite makes it effortless to create a searchable, AI-powered knowledge base so your team and customers can help themselves—without flooding your inbox.

Who Uses HelpSite?

Capterra logo
4.9/5
g2 logo
5/5
GetApp logo
4.7/5
"Most useful FAQ KB and contact form I've used"
Arthur D.
CEO, IT and Services
"It's very easy to use, maintain, and adapt."
Huans H.
Engineering Manager
"Easy to use, great looking website"
Jack S.
Designer, Computer & Software
"Easy, easy, easy"
Duncan M.
CEO/Managing Director
"Excellent tool to manage the Knowledge Base"
Mollie Hall
Sr. UX Designer, Autmoative
"Most useful FAQ KB and contact form I've used"
Arthur D.
CEO, IT and Services
"It's very easy to use, maintain, and adapt."
Huans H.
Engineering Manager
"Easy to use, great looking website"
Jack S.
Designer, Computer & Software
"Easy, easy, easy"
Duncan M.
CEO/Managing Director
"Excellent tool to manage the Knowledge Base"
Mollie Hall
Sr. UX Designer, Autmoative
"Probably the easiest way to set up a free KB  on the internet. Period."
Andrew M.
COO, Marketing and Advertising
"Best knowledge base management"
Mridul K.
Digital Marketing Manager
"HelpSite is amazing! Highly recommend for anyone looking for a knowledge base site"
Jennifer T.
Consultant, Government Administration
"Excellent tool to manage the Knowledge Base"
Profile photo of a reviewer.
Mollie Hall
Sr. UX Designer, Autmoative
"7 HelpSites and Counting"
Bradley U.
Chief Content Creator, Marketing and Advertising
"Probably the easiest way to set up a free KB  on the internet. Period."
Andrew M.
COO, Marketing and Advertising
"Best knowledge base management"
Profile photo of a reviewer.
Mridul K.
Digital Marketing Manager
"HelpSite is amazing! Highly recommend for anyone looking for a knowledge base site"
Jennifer T.
Consultant, Government Administration
"Excellent tool to manage the Knowledge Base"
Profile photo of a reviewer.
Mollie Hall
Sr. UX Designer, Autmoative
"7 HelpSites and Counting"
Bradley U.
Chief Content Creator, Marketing and Advertising
"A beautiful software that does my job, its visuality is very simple and beautiful."
Fatih S.
Support Specialist, Education Management
"Helpsite is an inexpensive tool for a great staff wiki!"
Darren O.
Communications & Systems Officer
"An everyday addition to the team to boost productivity by 2x"
Diptankar B.
Manager, IT
"highly recommend this to my colleagues and peers"
Fairman S.
Trainer, Outsourcing/Offshoring
"Powerful, Easy to use WYSIWYG Helpsite"
Francois R.
COO, Information Technology and Services,
"A beautiful software that does my job, its visuality is very simple and beautiful."
Fatih S.
Support Specialist, Education Management
"Helpsite is an inexpensive tool for a great staff wiki!"
Darren O.
Communications & Systems Officer
"An everyday addition to the team to boost productivity by 2x"
Diptankar B.
Manager, IT
"highly recommend this to my colleagues and peers"
Fairman S.
Trainer, Outsourcing/Offshoring
"Powerful, Easy to use WYSIWYG Helpsite"
Francois R.
COO, Information Technology and Services,
"Easy to use, looks great."
Mieko B.
CSR, Hospital & Health Care
"EASY. AFFORDABLE."
Sean D.
Client Success, Rec. services
"User Friendly, Business Effective."
Lisa J.
Head of Training, IT Services
"A robust tool for businesses looking to enhance customer support and engagement"
Gabriel S.
CEO, Online Media
"Great product to get your knowledge base started"
Harry P.
Product Manager, Automotive
"Easy to use, looks great."
Mieko B.
CSR, Hospital & Health Care
"EASY. AFFORDABLE."
Sean D.
Client Success, Rec. services
"User Friendly, Business Effective."
Lisa J.
Head of Training, IT Services
"A robust tool for businesses looking to enhance customer support and engagement"
Gabriel S.
CEO, Online Media
"Great product to get your knowledge base started"
Harry P.
Product Manager, Automotive

What makes HelpSite different

Smart

AI answers, grounded in your own articles

Ask a question and get an answer pulled straight from your own articles — with the source linked, and a clean handoff when it's unsure. The kind of AI you can actually put in front of customers.
An image of the fast search
Maintenance

Catch problems before they cost you a ticket

See what people searched for and didn't find, which articles are going stale, and where your content has gaps — so keeping your knowledge base accurate takes minutes, not a lost weekend.

Stale-content flags

Get flagged when articles age out or stop matching your product — so nothing quietly goes wrong in the background.

Search-gap reports

See the exact searches that came up empty — a running list of the content your customers are actually asking for.
Customizable

Tailor Your Knowledge Base to Your Brand

Whether you’re a startup or a scaling team, HelpSite.com grows with you. Add your logo, tweak colors, use your domain, and fully white-label your help center. Need more? As your business grows, we support higher volumes, custom integrations, and advanced configurations.

Branded Your Way

Make it feel like your own: add your logo, tweak colors, and match your brand style.

Scales With You

From launch to high-traffic growth, your HelpSite is ready
HelpSite on a mobile phone, styled.
Control

For your customers — or just your team.

Whether you're publishing help docs for customers or managing internal knowledge for your team, HelpSite gives you full control over who sees what. Choose public visibility and access to search engines, protect sensitive content with login or password, or enforce secure access with enterprise-grade JWT SSO.

Open Access Articles

Share help docs with the world. Great for SEO, customer self-service, and reducing repetitive support queries.

Private Team Spaces

Create secure spaces for HR guides, dev wikis, or partner content — visible only to the right people, every time.
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How the best teams use HelpSite

Case studies from some of our amazing customers who are building faster.

SaaS &
Tech Teams

Reduce customer support burden.

Learn More

Agencies & Consultant

Give clients a branded help center.

Learn More

Product & Support Teams

Empower customers with self-service documentation.

Learn More

Internal Teams

Create a private knowledge base for easy reference.

Learn More

Stop being the answer person.

Try HelpSite free for 14 days
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Still Have Questions?

We use HelpSite too! Check out our knowledge base for FAQs.