Enterprise Knowledge Base Software
Create a shared source of truth that works across teams, roles, and locations.
Whether you support customers, internal teams, or both, HelpSite helps keep information aligned without heavy systems or long setup cycles.
Whether you support customers, internal teams, or both, HelpSite helps keep information aligned without heavy systems or long setup cycles.
Get your help Center
live in 3 simple steps
Enterprise documentation often fails because it is hard to maintain, not because teams do not care. HelpSite makes it easy to publish and manage knowledge without adding friction to already complex workflows.
Pick your site name or connect your own domain
Create a central knowledge base on your own domain, or use a hosted option to move quickly without infrastructure work.
Define your brand theme, style, and colors.
Apply consistent branding so documentation feels official and recognizable across the organization.
Add articles, or use AI to generate them quickly
Create policies, process guides, and reference material. Use AI to draft content faster, then review and publish with confidence.
A help center that works as fast as you do
As organizations grow, documentation spreads across teams, tools, and formats.
HelpSite brings that information into one searchable system, so employees spend less time asking around and more time getting work done.
HelpSite brings that information into one searchable system, so employees spend less time asking around and more time getting work done.
One place teams rely on.
Shared knowledge only works when people trust it.
Customization Options
Organize content so teams can find answers quickly, even across departments and regions.
Domain Flexibility
Support internal documentation, customer-facing content, or both, without managing separate platforms.
Launch today. Keep knowledge aligned as you grow.
Enterprise teams change constantly. New hires, new processes, and new priorities introduce confusion fast. A well-maintained knowledge base helps teams stay aligned without constant meetings or repeated explanations.
Frequently asked questions
Here are some common questions about setting up your HelpSite.
Do I need a developer to set this up?
Nope! Most enterprise teams launch within minutes.
Can I start even if I don’t have articles yet?
Absolutely! You can draft as you go, or use AI to generate your first set of articles.
Can I use my own domain?
Yes. We'd be proud if you connected your domain to a HelpSite.
Will this actually reduce my support workload?
Yes. Enterprise teams see fewer repetitive questions once common issues are documented.
Can I use HelpSite for both public and internal docs?
Yes. You can create public FAQs, and private sites for team processes or onboarding. And you can manage multiple HelpSites (different domains) with different privacy restrictions through just one account.
Still have questions?
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