Knowledge Base for Education
Build a searchable help center where answers live in one place, instead of scattered across tickets, chat threads, and outdated docs.
Whether you support a school, program, platform, or education service, HelpSite helps reduce repeat questions and keep information up to date as schedules and policies change.
Whether you support a school, program, platform, or education service, HelpSite helps reduce repeat questions and keep information up to date as schedules and policies change.
Get your help Center
live in 3 simple steps
Education teams manage constant questions with limited time and resources. HelpSite gives you a simple way to publish accurate information that supports self service and reduces inbox overload.
Pick your site name or connect your own domain
Create a public help center for students and families, or an internal one for staff. Use your own domain or a hosted option for quick setup.
Define your brand theme, style, and colors.
Apply your school or organization branding so users know they are reading official information.
Add articles, or use AI to generate them quickly
Publish FAQs, schedules, onboarding guides, and process explanations. Use AI to draft content quickly, then review and publish when ready.
A help center that works as fast as you do
Most education questions are predictable. Enrollment periods, semester starts, deadlines, and platform access all drive the same requests.
HelpSite helps absorb high volumes of repeat questions by making answers easy to search and easy to find, even during busy periods.
HelpSite helps absorb high volumes of repeat questions by making answers easy to search and easy to find, even during busy periods.
Your Information. Clearly Organized.
Clarity matters when your audience includes many different age groups and roles.
Customization Options
Organize content into clear categories so users can find answers without scrolling or guessing.
Domain Flexibility
Host student-facing help, staff documentation, or both, without managing separate systems.
Launch today. Cut down on repeat questions.
Education teams spend too much time answering the same questions simply because information is scattered. Publish once. Update as needed. Let the help center carry the load.
Frequently asked questions
Here are some common questions about setting up your HelpSite.
Do I need a developer to set this up?
Nope! Most schools, districts, and education providers launch within minutes.
Can I start even if I don’t have articles yet?
Absolutely! You can draft as you go, or use AI to generate your first set of articles.
Can I use my own domain?
Yes. We'd be proud if you connected your domain to a HelpSite.
Will this actually reduce my support workload?
Yes. Education teams see fewer repetitive questions once common issues are documented.
Can I use HelpSite for both public and internal docs?
Yes. You can create public FAQs, and private sites for team processes or onboarding. And you can manage multiple HelpSites (different domains) with different privacy restrictions through just one account.
Still have questions?
Can’t find the answer you’re looking for? We're here to help you!