1. Create your site
Spin up a new help center in a few clicks—no setup project required.
Effortless setup
Launch your help center in minutes
Create your help center in just a few clicks—no developers, no headaches, and no delays.
- “It directs my clients to FAQs instead of just filling out the contact form — I stop answering the same questions repeatedly.” — Arthur D., Owner, IT and Services
- “We don't need an IT guy to do the coding for us. It made our work easier.” — Aimee N., Owner/Managing Director, Outsourcing
- “So simple to write an article and get it published on the site immediately. Such a great timesaver.” — Melissa C., Head of Product, Events Services
- “The self-service knowledge base has reduced ticket volume.” — Armando M., Design Engineer, Civil Engineering
- “Client users find it easy to access information and we find it easy to update and add new information.” — Chris D., Co-founder, Information Services
- “The sales department made it part of their presentations as a key selling point.” — Bradley U., Chief Content Creator, Marketing & Advertising
Get started
Set up your knowledge base in 3 easy steps
HelpSite makes it easy to get started without any technical skills—most teams are live the same day.
2. Choose your subdomain or custom domain
Pick a HelpSite URL or connect your own domain in just a few clicks.
3. Add your logo and branding
Customize your help center to reflect your brand, then start writing.
No slowdowns
A help center builder that does not slow you down
Unlike platforms that complicate setup, HelpSite prioritizes your time—so you launch in minutes, not weeks.
No developers or code required
Skip lengthy onboarding and approvals
Publish and update content instantly
Make it yours
Your brand, your domain, your style
Tailor your help center to reflect your brand effortlessly.
Customization options
Upload your logo and choose colors that match your brand identity.
Domain flexibility
Use your own domain or a default HelpSite subdomain for quick setup.
Live today
Have a fully functional help center up and running today—no waiting on technical support.
Get your help center live today
Most teams finish setup in under 30 minutes—many in under 10. Try it free, no credit card required.
Setup FAQs
Common questions about getting started with HelpSite.
Do I need developers?
Nope. HelpSite is built for everyone—you can set it up without any technical skills or coding experience.
Can I use my own domain?
Absolutely. You can connect your own domain or subdomain, or use the default HelpSite URL.
How long does setup take?
Most users complete setup in under 30 minutes, and many finish in less than 10—depending on how ready your content is.
Can I import articles?
Yes. You can import existing articles or documentation to get started faster instead of rewriting everything.
What if I have no articles yet?
No problem. Start fresh or use our AI tools to create outlines and drafts quickly.
Still have questions?Get in touch
One place for answers
Smart knowledge base
Create public articles, private SOPs, and team playbooks in a simple editor built for repeated questions.
Findability
Lightning-fast search
Help customers and teammates find the right answer before another ticket, ping, or meeting appears.
Trustworthy AI
Sourced AI answers
Every AI answer is grounded in your published articles, cites the source, and hands off when it is unsure.
Put sourced answers in front of customers.
Launch a public help center, private SOPs, or both in an afternoon.
Start your free trial14-day free trial · No credit card to start