Smart Knowledge Base Software That Just Works
HelpSite makes it easy to create a professional, searchable knowledge base without a steep learning curve. Whether for customer support or internal processes, HelpSite equips you to share knowledge effectively with your team.
Why a Knowledge Base is Essential
A knowledge base is a powerful tool that streamlines information sharing and reduces repetitive inquiries. It enhances efficiency for both your team and your customers.
Reduce Repetitive Support Requests
By providing clear answers, you minimize the need for repeated inquiries.
Improve Onboarding for New Users
A well-organized knowledge base accelerates the onboarding process.
Create a Single Source of Truth
Centralize all important information for easy access.
HelpSite Makes Knowledge Sharing Simple
Creating a knowledge base has never been easier. With HelpSite, you can quickly write, organize, and launch your help content.
Write Fast
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Stay Organized
An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Harness AI to Effortlessly Create and Enhance Your Content
Our AI article generator allows you to draft outlines and first drafts in minutes. With smart suggestions for improvements and organization, you can focus on delivering quality content without the hassle.
Perfect for Internal or External Use
HelpSite is ideal for both external customer support and internal team knowledge bases. Its intuitive design and powerful features make it easy to manage and scale your documentation needs, whether you're serving customers or streamlining internal processes.
Customer-facing knowledge bases (support portals, FAQs, help centers)
Internal team documentation (SOPs, onboarding guides, internal wikis)
Agency and multi-site setups (manage multiple clients from one dashboard)
Grow Seamlessly with HelpSite’s Flexibility
HelpSite is designed to adapt as your team expands. Whether you need to add more sites, languages, or workflows, our platform evolves to meet your growing needs.
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