The fastest way to build a help center that just works
From setup to search, every feature in HelpSite is designed to save you time. No engineering required. No messy integrations. Just a clean, reliable knowledge base your customers can trust.
Lightning Fast Search
Search smarter and faster to get results immediately
HelpSite’s built-in search engine helps customers find answers instantly. Everything is automatically indexed so your help center stays quick, clean, and easy to navigate.
Delivers answers as your visitors type.
Surfaces the most helpful articles first.
Fast, responsive search on desktop and mobile.
Effortless Setup
Set up your help center fast and let your team manage it
Get your help center live in minutes. HelpSite removes the complexity from onboarding. No code, no plugins, no technical work. Just create your site, add content, and publish.
Set up your entire help center fast.
Anyone on your team can manage it.
Add, edit, and publish content instantly.
Multiple Site & Subdomains
Manage multiple help centers from one account
Whether you support several products, brands, or customer segments, HelpSite makes it easy to run multiple knowledge bases under a single login, each with its own content and branding.
Manage everything from one place without switching tools.
Customize each help center for different audiences or products.
Add new sites anytime as your offerings grow.
Smart Knowledge Base
Smarter content, less manual work
HelpSite’s AI features help you create, improve, and maintain your knowledge base with less effort. From drafting articles to refining answers, AI supports your team so you can ship clear, consistent documentation faster.
Generate first-draft articles or summaries in seconds.
Get recommendations to refine content, fill gaps, or improve clarity.
Update outdated articles quickly with AI-assisted revisions.
Article Assignment & Requests
Keep your team aligned and your content up to date
HelpSite makes it easy to delegate work and maintain accurate documentation. Assign articles to teammates, request updates, and track what needs attention, all from one place.
Send writing or update tasks to the right team member.
Flag content that needs revision and notify your team instantly.
See what’s pending, completed, or overdue at a glance.
Answer Questions Before They’re Even Asked
HelpSite doesn’t stop at the search bar. When a user begins typing a message in your contact form, our smart article search proactively suggests helpful content—so many users find what they need without ever submitting the form.
Fewer repetitive tickets
Deflect common questions by surfacing helpful answers instantly—before your team ever sees the request.
Happier customers who get answers faster
Delight users with instant access to the info they need, right when they need it—no waiting required.
Lower support costs at scale
Spend less time resolving duplicate issues and more time on high-impact conversations as you grow.
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