Knowledge Base for Agencies
Create a single place where clients and team members can get answers without waiting on another email or message.
HelpSite helps agencies organize onboarding details, service explanations, and ongoing guidance in one help center, so information stays consistent across projects and accounts.
HelpSite helps agencies organize onboarding details, service explanations, and ongoing guidance in one help center, so information stays consistent across projects and accounts.
Get your help Center
live in 3 simple steps
Agencies repeat the same explanations across clients, projects, and team members. HelpSite gives you a simple way to capture that knowledge once and reuse it without friction.
Pick your site name or connect your own domain
Create a client-facing help center on your own domain, or keep it internal for team reference.
Define your brand theme, style, and colors.
Match your agency branding so documentation feels like part of your service, not an afterthought.
Add articles, or use AI to generate them quickly
Document onboarding steps, deliverables, timelines, and common questions. Use AI to draft content fast, then refine it in your own voice.
A help center that works as fast as you do
Agency work involves constant context switching. New clients come in, team members rotate, and questions repeat.
HelpSite lets you reuse the same explanations across accounts without rewriting them every time.
HelpSite lets you reuse the same explanations across accounts without rewriting them every time.
Your Service. Clearly explained.
Clear documentation make better client relationships.
Customization Options
Organize content around onboarding, services, timelines, and communication.
Domain Flexibility
Use a single help center for all clients or keep documentation internal, without managing multiple systems.
Launch today. Support your work without extra effort.
A well-organized help center makes it easier for clients to stay informed and for your team to stay focused.
Frequently asked questions
Here are some common questions about setting up your HelpSite.
Do I need a developer to set this up?
Nope! Most agencies launch within minutes.
Can I start even if I don’t have articles yet?
Absolutely! You can draft as you go, or use AI to generate your first set of articles.
Can I use my own domain?
Yes. We'd be proud if you connected your domain to a HelpSite.
Will this actually reduce my support workload?
Yes. Most agencies see fewer repetitive questions once common issues are documented.
Can I use HelpSite for both public and internal docs?
Yes. You can create public FAQs, and private sites for team processes or onboarding. And you can manage multiple HelpSites (different domains) with different privacy restrictions through just one account.
Still have questions?
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