Knowledge Base for Healthcare
Build a single place for clear, accurate information that patients and staff can rely on.
HelpSite helps healthcare teams organize FAQs, instructions, and process guides in a searchable help center, so common questions are answered without phone calls, emails, or repeated explanations.
HelpSite helps healthcare teams organize FAQs, instructions, and process guides in a searchable help center, so common questions are answered without phone calls, emails, or repeated explanations.
Get your help Center
live in 3 simple steps
Healthcare teams need tools that are easy to manage and hard to misuse. HelpSite lets you publish accurate help content that supports self service without adding operational overhead.
Pick your site name or connect your own domain
Create a trusted destination for patient or staff information using your own domain or a hosted option.
Define your brand theme, style, and colors.
Apply your branding so information feels official and easy to recognize.
Add articles, or use AI to generate them quickly
Publish FAQs, step-by-step instructions, and process explanations. Use AI to draft content quickly, then review before publishing.
A help center that works as fast as you do
Healthcare teams field the same questions every day. Appointment preparation, access instructions, next steps, and basic processes add up fast.
HelpSite makes answers easy to search and easy to keep current, so patients and staff are not relying on outdated instructions.
HelpSite makes answers easy to search and easy to keep current, so patients and staff are not relying on outdated instructions.
Your Knowledge. Organized and Accessible.
Clear documentation helps users succeed without constant hand-holding.
Customization Options
Organize content around onboarding, features, and common questions.
Domain Flexibility
Use one help center early, then move it to your own domain as your brand grows.
Launch today. Set a strong foundation for support.
Prepare for growth without extra support load. Capture the answers once, update them as you ship, and let your help center handle the growing volume in the background.
Frequently asked questions
Here are some common questions about setting up your HelpSite.
Do I need a developer to set this up?
Nope! Most healthcare teams launch within minutes.
Can I start even if I don’t have articles yet?
Absolutely! You can draft as you go, or use AI to generate your first set of articles.
Can I use my own domain?
Yes. We'd be proud if you connected your domain to a HelpSite.
Will this actually reduce my support workload?
Yes. Teams see fewer repetitive questions once common instructions, FAQs, and processes are documented in one place.
Can I use HelpSite for both public and internal docs?
Yes. You can create public FAQs, and private sites for team processes or onboarding. And you can manage multiple HelpSites (different domains) with different privacy restrictions through just one account.
Still have questions?
Can’t find the answer you’re looking for? We're here to help you!