Knowledge Base for SaaS
Teams | HelpSite
Build a clean, searchable help center for your SaaS—without complexity, developers, or bloated support tools.
Whether you’re an early-stage startup or a growing SaaS company, HelpSite helps you reduce support tickets, onboard users faster, and scale documentation alongside your product.
Whether you’re an early-stage startup or a growing SaaS company, HelpSite helps you reduce support tickets, onboard users faster, and scale documentation alongside your product.
4.9/5
5/5
4.7/5
"Easy to use, looks great."
Mieko B.
CSR, Hospital & Health Care
"EASY. AFFORDABLE."
Sean D.
Client Success, Rec. services
"User Friendly, Business Effective."
Lisa J.
Head of Training, IT Services
"A robust tool for businesses looking to enhance customer support and engagement"
Gabriel S.
CEO, Online Media
"Great product to get your knowledge base started"
Harry P.
Product Manager, Automotive
"Easy to use, looks great."
Mieko B.
CSR, Hospital & Health Care
"EASY. AFFORDABLE."
Sean D.
Client Success, Rec. services
"User Friendly, Business Effective."
Lisa J.
Head of Training, IT Services
"A robust tool for businesses looking to enhance customer support and engagement"
Gabriel S.
CEO, Online Media
"Great product to get your knowledge base started"
Harry P.
Product Manager, Automotive
Get your help Center
live in 3 simple steps
SaaS teams move fast. Support tooling should not slow product momentum. Growing SaaS teams need a simple, reliable help center that answers common questions, supports onboarding, and scales as the product evolves.
Pick your site name or connect your own domain
Use a free subdomain or connect your custom domain to look polished from day one.
Define your brand theme, style, and colors.
Upload your logo, set your colors, and make your HelpSite feel like part of your product.
Add articles, or use AI to generate them quickly
Start with a few essential FAQs, or let AI draft your first set of articles so you can launch instantly.
A help center that works as fast as you do
HelpSite removes the friction, bloat, and complexity of traditional helpdesk tools.
No multi-day setup. No developer required. No clutter. Just a clean, fast knowledge base that helps your customers help themselves.
No multi-day setup. No developer required. No clutter. Just a clean, fast knowledge base that helps your customers help themselves.
Your product. Your design. Your voice.
Your help center should feel like part of your SaaS, not a separate tool.
Customization Options
Easily upload your logo and select colors that match your brand identity.
Domain Flexibility
Use your own domain or choose a default subdomain for quick setup.
Launch today.
Start reducing support questions immediately
Many founders go live in under 10 minutes. Create your HelpSite, publish a few FAQs, and send fewer emails by the end of the day.
Frequently asked questions
Here are some common questions about setting up your HelpSite.
Do I need a developer to set this up?
Nope! Most SaaS teams launch within minutes.
Can I start even if I don’t have articles yet?
Absolutely! You can draft as you go, or use AI to generate your first set of articles.
Can I use my own domain?
Yes. We'd be proud if you connected your domain to a HelpSite.
Will this actually reduce my support workload?
Yes. SaaS teams see fewer repetitive questions once common issues are documented.
Can I use HelpSite for both public and internal docs?
Yes. You can create public FAQs, and private sites for team processes or onboarding. And you can manage multiple HelpSites (different domains) with different privacy restrictions through just one account.
Still have questions?
Can’t find the answer you’re looking for? We're here to help you!