Scale Support Without Scaling Your Team
Build a clean, professional help center in minutes, without developers, complexity, or endless setup.
Whether you're a solo founder or running a small team, HelpSite helps you reduce support volume, look polished, and get back to building your product.
Whether you're a solo founder or running a small team, HelpSite helps you reduce support volume, look polished, and get back to building your product.
Get your help center running in 3 simple steps
Support teams struggle with scattered docs, endless emails, and messy internal resources. HelpSite gives your team a single, searchable, version-controlled knowledge base and scale support without adding headcount.
Set up your HelpSite for your team
Choose a team subdomain or connect a branded domain. Control who sees public and private content.
Organize your articles and SOPs
Tag, categorize, and structure your knowledge base for easy internal and external access.
Track, update, and optimize content
Use analytics and versioning to maintain high-quality articles and reduce repetitive tickets over time.
A knowledge base built for efficiency
HelpSite ensures your support team remains efficient by providing a searchable and organized knowledge base for quicker responses.
Never Lose Track of Updates
Version Control ensures your team always works from the latest, verified information. No confusion, no duplicate efforts.
See who made changes and when
Roll back to previous versions instantly
Assign editing rights to team members only
Your product. Your design. Your voice.
Founders need to look trustworthy, even if you’re early stage.
Customization Options
Easily upload your logo and select colors that match your brand identity.
Domain Flexibility
Use your own domain or choose a default subdomain for quick setup.
Launch your help center today
Most support teams go live in under 30 minutes, with articles already organized and searchable.
Frequently asked questions
Here are some common questions about setting up your HelpSite.
Can I restrict some articles to internal staff only?
Yes. HelpSite allows private sites and role-based permissions.
Can multiple team members edit at once?
Realtime and simultaneous editing is in the roadmap. We can ensure that with our internal version history you'll never lose any changes.
Will this reduce support tickets?
Yes. Common issues are answered in your knowledge base, freeing up your team.
Can I track article usage and gaps?
Yes. Through our article analytics show what customers are searching for and which articles are drawing the most interesting, helping you optimize strategic support and content planning.
Can I merge existing Google Docs or Notion content?
Coming soon! We are actively developing integrations with major writing platforms for your seamless synchronization and effortless publishing.
Still have questions?
Can’t find the answer you’re looking for? We're here to help you!