Welcome to the latest edition of the HelpSite Monthly Newsletter – your monthly roundup of product updates, tips, and news to keep your workspace running smoothly.

What’s Just Launched

Smarter Editing and More Control

We’ve rolled out several updates to make editing and managing your HelpSite content faster and safer. 

Learn more on the Assignments and Requests feature page.

• Auto-Saving While You Edit  - Your work saves every few seconds so you can focus on writing without worrying about losing changes.
• Version History - View past drafts, see who made changes, and roll back if needed..
• Assignments and Change Requests - Assign articles, track updates, and manage edits with full context.
• In-App Notifications - Get real-time alerts when articles are assigned or updated.

Available on Gold and Plus plans. Not on one yet? Compare Plans or upgrade today.

Fixes & Improvements

We’ve been tightening things up to keep your workspace fast and frustration-free. Here’s what’s been improved:

• Updated the login flow so if you’re already signed in, you’ll be redirected to the articles page without having to re-enter credentials or 2FA codes.
• In Settings, you can now either select your location manually or choose automatic timezone detection.
• Notifications panel now shows full requests with a “more” button for longer messages.

Shaped by Your Feedback

These updates come straight from your requests, and we’re thrilled to finally bring them to life. Our team has been busy building behind the scenes, and this is only the beginning – more improvements and features are on the way.

What’s Coming Soon

An upgraded editor is on the way to make writing and editing smoother than ever. It will be cleaner, faster, and more flexible, giving you better control over your content.

You’ll also soon have a completely code-free way to style your articles. Choose from a gallery of ready-made themes and customize them to match your brand – colors, styles, and more. No HTML required. Just click, preview, and publish.

Want to stay more connected?

• Log in now and explore what’s new
• Refer a friend or teammate who could use HelpSite
• Save 20% by switching to annual billing
• Follow us on X and LinkedIn — we’d love to connect with you there!

Catch up on our latest blog posts — updates, tips, and ideas to help you get the most out of HelpSite!

Want to stay more connected?

• Log in now and explore what’s new
• Refer a friend or teammate who could use HelpSite
• Save 20% by switching to annual billing
• Follow us on X and LinkedIn — we’d love to connect with you there!
• Catch up on our latest blog posts — updates, tips, and ideas to help you get the most out of HelpSite!

Latest Blog Posts

Here are a few recent posts you might find useful!

Why Every Startup Needs a Knowledge Base Startups get overwhelmed with repeat support questions long before they can afford a dedicated team, making a knowledge base essential from day one. A simple, searchable help center lets founders scale answers without extra cost, saving time and reducing inbox overload.

How to Build an Internal Knowledge Base in Under a Day If your team's knowledge is buried in scattered chats and inboxes, building an internal knowledge base can fix that in a matter of hours—not weeks. Tools like HelpSite let you create a searchable, secure hub of team know-how quickly, with smart features like auto-drafting and built-in search.

Knowledge Base Article Template (Free Google Doc Examples) Learn how to replace scattered SOPs and Slack threads with a secure, centralized knowledge base your team will actually use. This guide walks you through setting up a private HelpSite, complete with access controls, custom domains, and review workflows.